All about delivery times, prices and service

Processing time

Shipping occurs after order receipt and is generally processed within 1-3 business days. Shipping times are listed below.

Country	Service	Delivery time	Price	Free from
Germany	DHL	2-4 Business days	€3.90	€100.00
Austria	DHL	2-4 Business days	€4.90	€100.00
Switzerland	DHL	3-6 Business days	CHF 9.90	/
UK	DHL	3-6 Business days	GBP 5.90	/
Belgium	DHL	3-6 Business days	€3.90	€100.00
Denmark	DHL	3-6 Business days	€3.90	€100.00
Estonia	DHL	3-6 Business days	3.90	€100.00
Finland	DHL	3-6 Business days	€3.90	€100.00
France	DHL	3-6 Business days	€3.90	€100.00
Ireland	DHL	3-6 Business days	€9.90	€100.00
Italy	DHL	3-6 Business days	€3.90	€100.00
Croatia	DHL	3-6 Business days	€3.90	€100.00
Lithuania	DHL	3-6 Business days	€3.90	€100.00
Luxembourg	DHL	3-6 Business days	€3.90	€100.00
Netherlands	DHL	3-6 Business days	€3.90	€100.00
Poland	DHL	3-6 Business days	€3.90	€100.00
Slovakia	DHL	3-6 Business days	€3.90	€100.00
Slovenia	DHL	3-6 Business days	€3.90	€100.00
Spain	DHL	3-6 Business days	€3.90	€100.00
Sweden	DHL	3-6 Business days	€3.90	€100.00

Note: Please consider that our delivery periods may be longer during peak times.

All orders are shipped from Germany. For this reason, you do not have to pay any customs or import duties for orders within the EU. However, such costs may be incurred outside the EU.

Switzerland - For orders from Switzerland, no customs fees or import duties are incurred either, as we pay these for you. However, please make sure that you submit your order via the Swiss Store (ch.teveo.com).

Great Britain- For orders from the UK, no customs fees or import duties are incurred either, as we pay these for you. However, please make sure that you submit your order via the UK Store (uk.teveo.com).

Other countries outside the EU - If customs fees are incurred, these are owed 100% to the customs authority of the specific recipient country and must be paid by the customer. If you decline to accept the package, the fees will be charged anyway. These will then be deducted from the credit in the case of return shipment by DHL.